Terms of Service
Overview
Welcome to Moon Milk. These Terms of Service govern your use of drinkmoonmilk.com and any purchases you make with us. The terms "we," "us," and "our" refer to Moon Milk / ExoTex LLC.
By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.
You must be at least 18 years old to use this site and purchase our products.
Access & Account
To purchase from us, you may be asked to provide information including your name, email, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer or assign your account to any other person.
Our Products
Moon Milk is a nutritional supplement. All product descriptions are provided for informational purposes only. Colors and appearance may vary slightly from what is depicted on screen due to device settings.
We reserve the right to modify product descriptions, formulations, or discontinue any product at any time without notice. We may also limit quantities of any product by region or jurisdiction.
FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare professional before beginning any supplement regimen.
Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is not accepted until we confirm it and process your payment.
Please review your order carefully before submitting -- we may not be able to accommodate cancellation requests after an order is accepted. All returns and exchanges are subject to our Refund Policy.
Your purchases are for personal or household use only and not for commercial resale or export.
Prices & Billing
All prices are listed in USD. Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as confirmed in your order confirmation email.
Unless otherwise stated, prices do not include applicable taxes or shipping charges. You agree to provide accurate payment information and authorize us to charge your selected payment method for all amounts due.
Subscriptions
If you enroll in a Moon Milk subscription, the following terms apply:
- You will be billed automatically at your selected frequency (monthly, bi-monthly, or quarterly).
- Subscription discounts apply only while the subscription remains active.
- You may pause, skip, or cancel your subscription at any time through your account portal or by contacting us at sales@drinkmoonmilk.com.
- Cancellations must be made before your next billing date to avoid being charged for the next cycle.
Shipping & Delivery
We offer free shipping on all orders within the United States. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, weather, customs, or events outside our control.
Once we transfer your order to the carrier, title and risk of loss pass to you. If your package is lost or damaged in transit, please contact us and we will work with you to find a resolution.
Intellectual Property
All content on drinkmoonmilk.com -- including text, images, graphics, video, brand elements, and the Moon Milk name and logo -- is owned by ExoTex LLC and protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any of our content for commercial purposes without our prior written consent. Unauthorized use may violate federal and state intellectual property laws.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. Accessing any third-party site is at your own risk.
Our store is powered by Shopify. Shopify is not responsible for any sales, products, or transactions between you and Moon Milk. For information on how Shopify processes your data, see the Shopify Privacy Policy.
Privacy
Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using our site, you acknowledge that you have read and agree to our Privacy Policy.
Disclaimer of Warranties
Limitation of Liability
Indemnification
You agree to indemnify and hold harmless Moon Milk, ExoTex LLC, and our affiliates, officers, employees, and agents from any claims, damages, or expenses -- including reasonable attorneys' fees -- arising from your breach of these Terms, your violation of any law, or your use of our services.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States. You consent to the exclusive jurisdiction of the courts located in Travis County, Texas for any disputes arising under these Terms.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.
Contact
Questions about these Terms? Reach out -- we're a small team and we actually read our emails.